Eligibility for Returns

We accept returns within 7 days of delivery, provided the item meets all of the following:

• Unworn and unwashed
• Original condition with all tags still attached
• Free from stains, perfume, or signs of wear
• Returned in original packaging where possible

Items that do not meet these conditions will not be accepted and will be returned at your expense.

Non-Returnable Items

• Sale or discounted items (final sale)
• Items marked as non-returnable on the product page
• Items returned after the 7-day window has passed

How to Initiate a Return

1. Email support@layalialnoor.com within 7 days of receiving your order
2. Include your order number and a brief description of the issue
3. Our team will respond within 24–48 hours with return instructions
4. Ship the item back using a trackable courier service

Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please return your item for a refund and place a new order.

Refunds

Once we receive and inspect your return, we will notify you by email. If approved:

• Refunds are processed within 5–7 business days
• Credited to your original payment method
• Original shipping fees are non-refundable

Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos and your order number. We will arrange a replacement or full refund at no cost to you.